You & Me with Lil' Autumn. ♥

Wednesday, September 2, 2009 ; 7:21 PM♥

Today I'm hot!! Damn fucking super angry!!!

This stupid Pakistan malay mother called saying she drop her daughter's MC at the polyclinic when she visit the clinic yesterday. I tell her lost MC must pay $5.05 for replacement. Den she started to ask me to find. Ridiculous. Clinic so big where the fuck do I start finding. So I say I'll call her later and tell her I'll look around. But of cos bluff her la. Who so stupid will go find lor. I jia ba eng issit. I only get paid for $6 an hour. Of cos I will only do $6 work. Who knows the cleaner already dump it in the dustpin uh.

Called her second time, telling her nicely that I can't find it. Den she start pleading me asking me for a reprint for free or to look for it. Den I speak to my partner Joreen in mandrin asking her how. Joreen also say no choice, must pay the $5.05. I tell that stupid mum really no choice must pay, she beg me again lor! Den I say I'll call her again. I even ask our nurse manager how lor. She also say must pay. Bobian one what.

For the 3rd time I called and she shouted at me.

Mum: "Hey. Your customer service really damn lousy. Don't think idk you're talking behind my back telling your colleague in chinese. What kind of customer service are you providing? I'm going to complain to your whoever."

And bla~ Shouted other things too. Walao.

NNNNBBBBBCCCCCCBBBBBBBBBB!!!!

Firstly, I never shout at her when I'm talking so nicely. When she scolded me I just keep quiet leh. And I regretted not talking back to her. Fuck. I did NO WRONG in the first place.

Secondly, I never talk behind her back at all lor. Joreen is a chinese, of cos I communicate with her in our own language la. Den expect me to talk to her in Indian meh. Crazy mother bitch.

Thirdly, she says I talk like those typical Singaporean Ah Lian. Fuck her! I'm even an Ah Lian can! Today I'm in good mood. I answered all calls very poiletly. If not usually I'll talk till very guai lan or even slam the phone when I ask the caller to wait. Lol.

Lastly, she wants my BIG NAME and wanted to complain to whoever. So I transfered her call to our clinic exective which is my big boss la. But idk whether did she pick up the call anot. Fire me lor. I'm just a temporary staff and the clinic super lack of staffs. Muahahaha!

Damn fucking stupid Pakistan woman. Is you lost your daughter MC so don't come shouting at me. I'm very kind to give you a call back. If not I can just bo chup you and throw your number away. Without me answering your call you think got people will pick up your call and let you shout at huh? Brainless woman.

I even keep her number and write down the address. Now at my work table. Hahaha!
Go burn down her houseeeeeeeeeeeee. :D

Colleagues have been telling me that this job will get to know alot of wierd people one.
Some really very nice and kind, some like shit.
And they say SK polyclinic patients damn rude one.
The only good thing they're at is complaining.
Complain the service lousy, Q slow, phone very hard to get through etc.
Go complain to MOH you complainers.
If I ain't working as a stupid customer servicer, I will have shout back at you people.
Damn!!!!